Privacy Policy

## 1. Introduction

Florea Atelier takes the privacy of our clients seriously. This policy outlines how we collect, use, and protect the personal information you share with us.

## 2. Information We Collect

In the course of our relationship, we may collect:

- Name, email address, and phone number
- Event details, delivery addresses, and billing information
- Communication history and project preferences
- Technical data such as browser type and IP address (via cookies)

## 3. How We Use Your Information

Your information is used to:

- Respond to enquiries and manage commissions
- Process payments and arrange delivery
- Send updates relevant to your order
- Improve our website and client experience
- Communicate atelier news only where you have given explicit consent

## 4. Sharing Your Information

We do not sell or rent your personal data. Information may be shared with carefully selected third parties (payment processors, logistics partners) strictly for the purpose of fulfilling your commission. All partners are contractually bound to maintain appropriate data standards.

## 5. Data Retention

We retain client data for the duration of our relationship and as required by law. You may request deletion at any time, subject to any legal retention requirements.

## 6. Your Rights

Depending on your jurisdiction, you have the right to:

- Request access to data we hold about you
- Correct inaccurate or incomplete records
- Request erasure of your personal data
- Withdraw consent for marketing communications
- Raise a concern with your local data protection authority

## 7. Security

We apply appropriate technical and organisational safeguards to protect your data. While we take every reasonable precaution, no digital transmission is entirely secure.

## 8. Contact

For all privacy enquiries, please contact studio@florea.example.